Terms and Conditions

Effective Date: December 2025

These Terms and Conditions ("Terms") govern your access to and use of the website, services, and products provided by RSL/A ("Company," "we," "us," or "our"). By accessing or using our website at rsla.io (the "Site") or engaging our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Site, submitting any inquiry, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy.

2. Services Provided

RSL/A provides marketing, automation, website development, CRM implementation, local SEO, paid advertising, AI automation, and related professional services. The specific scope of Services will be outlined in a separate Service Agreement or proposal.

3. No Refund Policy

ALL SALES ARE FINAL. RSL/A DOES NOT OFFER REFUNDS UNDER ANY CIRCUMSTANCES.

  • No refunds will be issued for any Services, whether completed, in progress, or not yet started.
  • All payments are non-refundable, including setup fees, monthly retainers, and project fees.
  • Dissatisfaction with results does not entitle you to a refund.

4. Payment Terms

  • Setup fees and one-time project fees are due in full before work commences.
  • Monthly retainers are billed in advance.
  • Late payments will incur a late fee of 1.5% per month.

5. No Guarantees

WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM OUR SERVICES. Marketing, SEO, paid advertising, and automation services are inherently variable and depend on numerous factors outside our control.

6. Use of AI Tools

We use artificial intelligence tools, including Claude, ChatGPT, and other AI services, to provide and improve our Services. By engaging our Services, you consent to our use of AI tools to process your information.

7. Intellectual Property

Upon receipt of full payment, you will own the final deliverables created specifically for you. However, we retain ownership of all pre-existing materials, templates, and methodologies.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York.

10. Contact Information

RSL/A
Email: hello@rsla.io

Last updated: December 2025